Frequently Asked Questions

Quick answers about how CallVexa works.

Do I need special hardware?

No. CallVexa runs entirely in the browser. All you need is a computer or phone with a microphone and an internet connection — no desk phones, no PBX boxes, no installs.

Can agents work remotely?

Yes. Agents log in from anywhere with their own secure credentials and start calling immediately. Location doesn't matter — your team can be spread across cities or countries.

Is my data secure?

Yes. All calls and dashboard traffic are encrypted in transit (256-bit TLS), sessions use secure HTTP-only cookies, and credentials are stored hashed on the server — never in the browser.

What countries can I call?

Worldwide. CallVexa supports international dialing across the globe, so your team can reach customers in the US, UK, Pakistan, and beyond from one dashboard.

What happens when all agents are busy?

Callers are placed in a smart queue with hold music instead of hearing a busy tone. If the wait gets long, they can leave a voicemail — and agents pick up the next caller in one click.

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